Have Questions? We’ve Got Answers!
We’re here to ensure you have all the information you need to make the most of your experience with us. This page provides answers to frequently asked questions about Wateen.
What is Wateen?
Wateen's AI-powered online marketplace and inventory management system helps businesses by offering an advanced platform specifically tailored for the B2B food and retail industry. we serve restaurants, cafés, hotels, stores, and distributors.
How long will it take to set up the system for me, and what are the costs?
The setup typically takes several days. once we finalize the agreement and sign the contract, we will begin the necessary procedures. pricing will depend on whether you choose a monthly or yearly subscription. there are no additional costs unless you wish to access extra professional services.
Do you have an App for mobile devices, or is it only available through the website?
Yes, we offer a mobile app, allowing you to access the platform seamlessly from both your smartphone and laptop.
Can I integrate your platform with my point of sale system?
Absolutely! our platform is fully integrated and compatible with a wide range of systems and tools, including POS systems, ERP solutions, accounting software, and more.
Can I use the platform to manage multiple locations and Franchises ?
Yes, you can easily connect and manage all your branches and operations from a single platform
Can I assign different permissions and roles to different users?
Yes, we provide the option to customize permissions for each individual user.
How can I join the Wateen Referral Program?
To participate, just log into your Wateen account or visit our website. Find the referral section, follow the prompts, and share your referral link with friends and family.
How does the Recipe Control page benefit my restaurant?
The Recipe Control page enables you to easily organize, share, and discover recipes. It aids in managing a digital collection of recipes, allowing you to create, edit, and delete them, as well as facilitating meal planning and inventory management.
What does Auto-Reordering mean?
The auto-reordering feature monitors your inventory levels and automatically generates purchase orders when items reach their reorder points. This ensures that you never run out of essential supplies
I’m currently having trouble uploading items to my inventory system. How can Wateen help me with this?
You can use the bulk item management feature, which allows you to upload and manage large quantities of items through a drag-and-drop interface. This makes it easy to organize and update your inventory, regardless of its size.
How does the Expense Tracking page help manage finances?
We provide a digital bookkeeping solution that allows you to easily capture, scan, and upload invoices. Automated reports and real-time spending analysis streamline expense management.
How can I create and manage my recipes?
You can build a comprehensive collection of your favorite recipes by adding them manually or importing them from various sources. The system allows you to categorize recipes based on type, cuisine, or dietary restrictions, and you can modify them with personal notes and cooking tips.
Can I track supplier performance through Wateen?
Yes, Wateen enables you to monitor and evaluate supplier performance to ensure quality and reliability
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