Privacy and Policy
Effective Date: June 2025
Introduction
Thank you for choosing Wateen as your Back-of-House and Inventory Management Platform. Wateen is part of the Trustangle Group, a Saudi-based technology group. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using Wateen's services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect certain information from you when you register an account or use our platform. The types of information we collect may include:
1Personal Information
This may include your name, email address, phone number, company name, job title, and other information you provide to us.
2Business Information
We may collect information about your business, including company size, industry, products or services offered, and other relevant details.
3Transaction Information
When you make purchases or engage in transactions through our platform, we collect information about the products or services you buy and the payment details.
4Usage and Analytics Information
We gather information about your interactions with our platform, such as your IP address, browser type, operating system, pages visited, and referring website. This information helps us analyze user behavior and improve our services.
5Cookies and Similar Technologies
We may use cookies, web beacons, and other tracking technologies to enhance your user experience and collect information about how you use our platform. This information may include your preferences, session identifiers, and other data.
Use of Information
We use the information we collect for various purposes, including:
1Providing Services
We use your information to facilitate your use of our platform, process your transactions, and deliver the requested services
2Personalization
We may personalize your experience based on the information you provide, including recommending relevant products or services.
3Communication
We may use your contact information to send you administrative or promotional messages related to our services. You can opt-out of receiving promotional communications at any time.
4Analytics and Improvements
We analyze user behavior and engagement patterns to improve our platform, enhance its functionality, and develop new features.
5Legal Compliance
We may use your information to comply with applicable laws, regulations, or legal processes, and to protect our rights, privacy, safety, or property.
Data Security and Retention
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Information Sharing and Disclosure
We may share your information with third parties in the following circumstances:
1Service Providers
We may engage trusted third-party service providers who assist us in operating our platform, providing customer support, conducting analytics, or processing payments. These providers have access to your information only to perform specific tasks on our behalf and are obligated to keep it confidential.
2Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity
3Legal Compliance
We may disclose your information if required by law or in response to valid legal requests from government authorities, courts, or law enforcement agencies.
Your Choices
You have certain choices regarding the information you provide to us:
1Account Information
You can update or correct your account information by accessing your account settings.
2Communications
You can opt-out of receiving promotional communications from us by following the instructions provided in the communication or by contacting us directly.
3Cookies
Most web browsers are set to accept cookies by default. You can adjust your browser settings to reject cookies or notify you when a cookie is being sent. However, please note that disabling cookies may affect the functionality of our platform.
Children’s Privacy
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we may have collected information from a child, please contact us immediately.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our platform or by other means. Please review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us at [email protected]
Thank you for trusting Wateen as your Back-of-House and Inventory Management Platform.